What To Do After a Slip and Fall Accident

A slip and fall can happen in an instant—but what you do immediately afterward can significantly impact your ability to recover compensation. The key is simple: document everything, thoroughly and promptly.

Preserve the Scene

Take photographs or video immediately—before conditions change. Capture the hazard from multiple angles, including the surrounding area and any absence of warning signage. This is often the most powerful evidence in your case.

Secure Independent Witnesses

If anyone observed your fall or the dangerous condition, obtain their full name and contact details. Neutral third-party evidence can be decisive in establishing liability.

Identify Surveillance

Many incidents are captured on camera. Make note of any visible surveillance systems and their locations. This allows your lawyer to act quickly to preserve footage before it is overwritten.

Report the Incident

Notify staff or management and ensure an incident report is created. This formally records the occurrence and prevents later disputes about whether the event took place.

Seek Prompt Medical Attention

Attend your doctor as soon as possible after the incident. Early medical assessment not only supports your recovery, but also creates important documentation of your symptoms, injuries, and functional impairments—evidence that is often central to your claim.

Act Within Strict Time Limits

Ontario law imposes short and unforgiving notice periods:

• Municipal property: typically 10 days to provide written notice. Click here for more information on putting the municipality on notice.

• Private property: generally 60 days to notify the owner or occupier, if the fall was due to ice or snow.

Missing these deadlines can compromise an otherwise strong claim.

A Strategic Advantage

Slip and fall claims are won through early, precise action. Preserving evidence, documenting your injuries, and obtaining legal guidance at the outset positions your claim for the strongest possible outcome.

If you’ve experienced a fall and are unsure about your next steps, a brief, early conversation can help clarify your options and protect your rights.