What To Do After a Slip and Fall Accident
Updated: Aug 31
A slip and fall can happen in an instant—but what you do immediately a slip and fall can significantly impact your ability to recover compensation. The key is simple: document everything, thoroughly and promptly.
Preserve the Scene
Take photographs or video immediately—before conditions change. Capture the hazard from multiple angles, including the surrounding area and any absence of warning signage. This is often the most powerful evidence in your case.
Secure Independent Witnesses
If anyone observed your fall or the dangerous condition, obtain their full name and contact details. Neutral third-party evidence can be decisive in establishing liability.
Identify Surveillance
Many incidents are captured on camera. Make note of any visible surveillance systems and their locations. This allows your lawyer to act quickly to preserve footage before it is overwritten.
Report the Incident
Notify staff or management and ensure an incident report is created. This formally records the occurrence and prevents later disputes about whether the event took place.
Seek Prompt Medical Attention
Attend your doctor as soon as possible after the incident. Early medical assessment not only supports your recovery, but also creates important documentation of your symptoms, injuries, and functional impairments—evidence that is often central to your claim.
Preserve the Footwear you were Wearing
The shoes or boots worn during the fall may become important evidence, particularly if there is a dispute about their tread, traction or condition. Photograph the footwear from several angles, including the soles, and then stop wearing, cleaning, repairing or altering it. Store it safely in a paper bag or box, retain any receipt or product information you may have, and advise your lawyer that it has been preserved.
Act Within Strict Time Limits
Ontario law imposes short and unforgiving notice periods:
Municipal property: typically 10 days to provide written notice. Click here for more information on putting the municipality on notice.
Private property: generally 60 days to notify the owner or occupier, if the fall was due to ice or snow.
Missing these deadlines can compromise an otherwise strong claim.
A Strategic Advantage
Slip and fall claims are won through early, precise action. What you do after a slip and fall can have a significant impact on the compensation you receive. Preserving evidence, documenting your injuries, and obtaining legal guidance at the outset positions your claim for the strongest possible outcome.
If you’ve experienced a fall and are unsure about your next steps, an Ontario slip and fall lawyer can help clarify your options and protect your rights.
